[rt-users] "From" address for locally-created tickets; Slowness only upon "submit"

[Anne P. Mitchell, Esq.]

Hi,

I am *so* glad to have found this list!  Having used RT in my 
previous position, I insisted on having it installed at our present 
company, and have never looked back!  Thank you, Jesse!

I have a question - I've read all through the online manual, and 
searched where I could - so if I overlooked this, I apologize!

We are having a situation where one of our users (logging in from 
across the country) often finds things slow waaay down after she 
"submits" - so everything else is fine, but when she clicks on submit, 
it takes _forever_ for it to go through, and sometimes it goes to a 
"page not found" error.  I actually experience the slowness problem 
here, but it's never gone to "page not found".  Does anyone have 
any ideas as to what we should look at for this?

Thanks!

Anne