[rt-users] RT3 installation problems (Mason)

[Mary Hunter]

I am trying to do a new install of the RT3 beta.

The dependency check seemed to go well, and everything installed fine.

However, I get a 500 server error when I try to access RT via a
browser. This shows up in my apache error_log:

[Thu Mar  6 11:51:59 2003] [error] Undefined subroutine &RT:Mason::handler called.

But I have Mason, as CPAN installed for me:
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason.pm
/usr/local/lib/perl5/site_perl/5.8.0/Apache/Mason.pm
/usr/local/lib/perl5/site_perl/5.8.0/Bundle/HTML/Mason.pm

I'm using got mod_perl 1.27 w/apache 1.3.27, which I installed using the
PDF installation guide that somebody posted a link to several days back.

I am using OpenBSD and PostgreSQL.

Here is my (sanitized) section of my httpd.conf:

<VirtualHost xxx.xxx.xxx.xxx>
        ServerName xxxx.xxxx.xxx
        DocumentRoot /var/www/rt3/share/html
        AddDefaultCharset UTF-8

        PerlModule Apache::DBI
        PerlRequire /var/www/rt3/bin/webmux.pl

        <Location />
                SetHandler perl-script
                PerlHandler RT:Mason
        </Location>
</VirtualHost>

When I comment out the "PerlHandler RT:Mason", I get what looks like
the perl source of something. The URL in my location box is
http://xxxx.xxxx.xxx/index.html? .

I'm guessing that RT just can't find Mason. Is there a path setting
I'm just missing somewhere? Is there a dependency the script doesn't
specifically check for?


------------------------------------------------------------
Mary Hunter                       John F. Kennedy University
Information Services                       12 Altarinda Road
                                       Orinda, CA 94563-2603