[rt-users] Requestors not receiving attachments

Ben Goodwin ben at atomicmatrix.net
Mon Mar 10 13:02:26 EST 2003


I'm having an issue where, either via email to ticket system, or using web
interface, requestors aren't receiving attachments.  They receive the email,
but without any sign of the attachment.  The attachment shows up in the
ticket via the interface, but that's it.  My config.pm:

$MaxAttachmentSize = 100000;
$TruncateLongAttachments = undef;
$DropLongAttachments = undef;


And the attachments I'm testing with are 2k..

This is rt 2-0-15 with apache 1.3.27 and fastcgi 2.4.0

Thanks!

    -=| Ben





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