[rt-users] Requestors not receiving attachments

Harald Wagener hwagener at hamburg.fcb.com
Tue Mar 11 03:19:15 EST 2003


Am Montag, 10.03.03 um 19:02 Uhr schrieb Ben Goodwin:

> I'm having an issue where, either via email to ticket system, or using 
> web
> interface, requestors aren't receiving attachments.  They receive the 
> email,
> but without any sign of the attachment.
[snip]
> This is rt 2-0-15 with apache 1.3.27 and fastcgi 2.4.0

This is normal (intended) behavior. To have attachments get sent out 
with correspondence, use the NotifyWithAttachment ScripAction. It's in 
the contrib directory for RT 2.

Regards,
     Harald
-- 
Harald Wagener * FCB/Wilkens * An der Alster 42 * 20099 Hamburg




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