[rt-users] Requestors not receiving attachments

[Harald Wagener]

Am Montag, 10.03.03 um 19:02 Uhr schrieb Ben Goodwin:

> I'm having an issue where, either via email to ticket system, or using 
> web
> interface, requestors aren't receiving attachments.  They receive the 
> email,
> but without any sign of the attachment.
[snip]
> This is rt 2-0-15 with apache 1.3.27 and fastcgi 2.4.0

This is normal (intended) behavior. To have attachments get sent out 
with correspondence, use the NotifyWithAttachment ScripAction. It's in 
the contrib directory for RT 2.

Regards,
     Harald
-- 
Harald Wagener * FCB/Wilkens * An der Alster 42 * 20099 Hamburg