[rt-users] Install problems rt-2-1-84

Michael K. Brown michael.k.brown at alcatel.com
Tue Mar 11 11:47:32 EST 2003


Hi Folks!

I'm setting up a test installation on the same server as my rt-2-0-12
installation. Make install went well.  Trying to make
initialize-database, and I get the following error:

# make initialize-database
/usr/bin/perl //usr/local/rt3/sbin/rt-setup-database --action init --dba
root -- prompt-for-dba-password Can't locate Encode/compat.pm in @INC
(@INC contains: /usr/local/rt3/lib /usr/lo
cal/lib/perl5/5.6.1/sun4-solaris /usr/local/lib/perl5/5.6.1
/usr/local/lib/perl5 /site_perl/5.6.1/sun4-solaris
/usr/local/lib/perl5/site_perl/5.6.1 /usr/local/li b/perl5/site_perl .)
at /usr/local/rt3/lib/RT/I18N.pm line 40. BEGIN failed--compilation
aborted at /usr/local/rt3/lib/RT/I18N.pm line 42. Compilation failed in
require at /usr/local/rt3/lib/RT.pm line 29. BEGIN failed--compilation
aborted at /usr/local/rt3/lib/RT.pm line 29. Compilation failed in
require at //usr/local/rt3/sbin/rt-setup-database line 37. BEGIN
failed--compilation aborted at //usr/local/rt3/sbin/rt-setup-database
line  37.
make: *** [initialize-database] Error 2


Just wondering if it's a bug, or something in my set-up.

Existing set-up is rt-2-0-12 (customized) with mysql, apache,
mod_perl1.26.  Testing of beta rt3 will be with fastcgi.  I have
customized RT_SiteConfig.pm, but haven't done the httpd.conf file yet,
since I can't get the database installed.

Hope that helps!

/Mike




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