[rt-users] Closing tickets via email

[seph]

Rus Foster <rghf at fsck.me.uk> writes:

cute domain.

> I've done some googling but can't seem to find an answer to the following.
> I'm running RT2 and I wondered is there a way I can resolve a ticket via
> email? i.e. not logging into the web interface?

I don't think you looked hard enough. it's in rt/fm, and get's covered
on this mailing list about once a month.
http://www.fsck.com/rtfm/factoid.html?id=76

seph