[rt-users] Several questions: Multiple copies to reqeustor, "top posting", auto-sort, and more

[seph]

> By the way, I wonder if upgrading to RT 3 would fix any of these in its own?

fix? I don't think any of these are broken. you just want non-standard behavior.

> 1: Can the opening screen in each queue be automatically sorted by
> age, most recent first (on top) as I log on instead of me having to do
> it myself each time?

by opening screen, do you mean the screen you get when you click a
queue name in the Quicksearch box? (the thing on the left that lists
queues and tickets) If so, you could copy Elements/Quicksearch into
your local directories, and change the URL it links to.

seph