[rt-users] wrong reply-to on postfix-virtualhosts-RT2-AdminWatchers

[vince cagud]

hello. i have a RH8.0 machine with the stock Postfix, and RT2 and it's 
running. i use a virtualhost for the email address however, so the 
machine name is not the domain name of the rt subsystem. the problem is, 
when i add AdminWatchers and the scrips for notifyoncreate kicks in, i 
get the machine name as the domain on the reply-to and the From parts of 
the header. i'd like it to have the proper RT system domain. am i 
missing something out? thanks.

-- vince.


here are the details :

Machine Name : pollux.chikka.ph
RT Domain name : rt.chikka.ph
Admin Watcher: vcagud at chikka.com

Here is the notify email sent to AdminWatcher upon ticket creation:

--------------------------------------
Return-Path: <nobody at pollux.chikka.ph>
Delivered-To: vince at caladan.chikka.ph

Received: from localhost (localhost.localdomain [127.0.0.1])
	by caladan.chikka.ph (Postfix) with ESMTP id 34113455ED2
	for <vince at caladan.chikka.ph>; Tue, 18 Mar 2003 16:42:48 +0800 (PHT)
Received: from three.chikka.com (a-209-10-203-100.chikka.com [209.10.203.100])
	by caladan.chikka.ph (Postfix) with ESMTP id 88C86455E91
	for <beans at incrediblyez.com>; Tue, 18 Mar 2003 16:42:45 +0800 (PHT)
Received: from caladan.chikka.ph ([202.164.182.35])
	by three.chikka.com (8.11.6+Sun/8.10.2) with ESMTP id h2I8LWX13887
	for <vcagud at chikka.com>; Tue, 18 Mar 2003 08:21:32 GMT
Received: from localhost (localhost.localdomain [127.0.0.1])
	by caladan.chikka.ph (Postfix) with ESMTP id 7B873455EE4
	for <vcagud at chikka.com>; Tue, 18 Mar 2003 16:42:43 +0800 (PHT)
Received: from pollux.chikka.ph (unknown [192.168.0.71])
	by caladan.chikka.ph (Postfix) with ESMTP id D0811455ED2
	for <vcagud at chikka.com>; Tue, 18 Mar 2003 16:42:39 +0800 (PHT)
Received: by pollux.chikka.ph (Postfix, from userid 99)
	id 2EDB11CF20A; Tue, 18 Mar 2003 04:17:16 -0500 (EST)
Subject: [rt.chikka.ph #8] latest test 
From: "vince cagud via RT" <vince at pollux.chikka.ph>
Reply-To: vince at pollux.chikka.ph
In-Reply-To: <rt-8 at rt.chikka.ph>
Message-ID: <rt-8-22.10.7797600885802 at Chikka.Com>
Precedence: bulk
X-RT-Loop-Prevention: rt.chikka.ph
RT-Ticket: rt.chikka.ph #8
Managed-by: RT 2.0.15 (http://bestpractical.com/rt/)
RT-Originator: vcagud at incrediblyez.com
Date: Tue, 18 Mar 2003 04:17:16 -0500 (EST)
To: undisclosed-recipients: ;
X-Virus-Scanned: by AMaViS perl-11



Tue Mar 18 17:17:15 2003: Request 8 was acted upon.
Transaction: Ticket created by vcagud at incrediblyez.com
       Queue: vince
     Subject: latest test
       Owner: Nobody
  Requestors: vcagud at incrediblyez.com
      Status: new
 Ticket <URL: http://rt.chikka.ph/Ticket/Display.html?id=8 >
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hi. this is my latest complaint.