[rt-users] wrong reply-to on postfix-virtualhosts-RT2-AdminWatchers

[vince cagud]

cant anyone help? am at my wit's end.

-- vince.

vince cagud wrote:

>
> hello. i have a RH8.0 machine with the stock Postfix, and RT2 and it's 
> running. i use a virtualhost for the email address however, so the 
> machine name is not the domain name of the rt subsystem. the problem 
> is, when i add AdminWatchers and the scrips for notifyoncreate kicks 
> in, i get the machine name as the domain on the reply-to and the From 
> parts of the header. i'd like it to have the proper RT system domain. 
> am i missing something out? thanks.
>
> -- vince.
>
>
> here are the details :
>
> Machine Name : pollux.chikka.ph
> RT Domain name : rt.chikka.ph
> Admin Watcher: vcagud at chikka.com
>
> Here is the notify email sent to AdminWatcher upon ticket creation:
>
> --------------------------------------
> Return-Path: <nobody at pollux.chikka.ph>
> Delivered-To: vince at caladan.chikka.ph
>
> Received: from localhost (localhost.localdomain [127.0.0.1])
>     by caladan.chikka.ph (Postfix) with ESMTP id 34113455ED2
>     for <vince at caladan.chikka.ph>; Tue, 18 Mar 2003 16:42:48 +0800 (PHT)
> Received: from three.chikka.com (a-209-10-203-100.chikka.com 
> [209.10.203.100])
>     by caladan.chikka.ph (Postfix) with ESMTP id 88C86455E91
>     for <beans at incrediblyez.com>; Tue, 18 Mar 2003 16:42:45 +0800 (PHT)
> Received: from caladan.chikka.ph ([202.164.182.35])
>     by three.chikka.com (8.11.6+Sun/8.10.2) with ESMTP id h2I8LWX13887
>     for <vcagud at chikka.com>; Tue, 18 Mar 2003 08:21:32 GMT
> Received: from localhost (localhost.localdomain [127.0.0.1])
>     by caladan.chikka.ph (Postfix) with ESMTP id 7B873455EE4
>     for <vcagud at chikka.com>; Tue, 18 Mar 2003 16:42:43 +0800 (PHT)
> Received: from pollux.chikka.ph (unknown [192.168.0.71])
>     by caladan.chikka.ph (Postfix) with ESMTP id D0811455ED2
>     for <vcagud at chikka.com>; Tue, 18 Mar 2003 16:42:39 +0800 (PHT)
> Received: by pollux.chikka.ph (Postfix, from userid 99)
>     id 2EDB11CF20A; Tue, 18 Mar 2003 04:17:16 -0500 (EST)
> Subject: [rt.chikka.ph #8] latest test From: "vince cagud via RT" 
> <vince at pollux.chikka.ph>
> Reply-To: vince at pollux.chikka.ph
> In-Reply-To: <rt-8 at rt.chikka.ph>
> Message-ID: <rt-8-22.10.7797600885802 at Chikka.Com>
> Precedence: bulk
> X-RT-Loop-Prevention: rt.chikka.ph
> RT-Ticket: rt.chikka.ph #8
> Managed-by: RT 2.0.15 (http://bestpractical.com/rt/)
> RT-Originator: vcagud at incrediblyez.com
> Date: Tue, 18 Mar 2003 04:17:16 -0500 (EST)
> To: undisclosed-recipients: ;
> X-Virus-Scanned: by AMaViS perl-11
>
>
>
> Tue Mar 18 17:17:15 2003: Request 8 was acted upon.
> Transaction: Ticket created by vcagud at incrediblyez.com
>       Queue: vince
>     Subject: latest test
>       Owner: Nobody
>  Requestors: vcagud at incrediblyez.com
>      Status: new
> Ticket <URL: http://rt.chikka.ph/Ticket/Display.html?id=8 >
> -------------------------------------------------------------------------
> hi. this is my latest complaint.
>
>
>
>
>
>
> _______________________________________________
> rt-users mailing list
> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
>
> Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm