[rt-users] RT 3.x Custom Fields in Templates
Ulrich Kiermayr
ulrich.kiermayr at univie.ac.at
Tue Mar 18 08:28:32 EST 2003
Hi Everyone,
I have a question: How can I insert the Value(s) of a custom Field in a
Certain Template.
e.g.: I have a field with an other ticketing-systems ticket-id. I handle
them in a Custom Field. Now I want to include the value of that field in
the eMail correspondence as well.
thx for any help
lG uk
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Ulrich Kiermayr Zentraler Informatikdienst der Universitaet Wien
Network Security Universitaetsstrasse 7, 1010 Wien, Austria
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