[rt-users] RT 3.x Custom Fields in Templates

[Ulrich Kiermayr]

Hi Everyone,

I have a question: How can I insert the Value(s) of a custom Field in a 
Certain Template.

e.g.: I have a field with an other ticketing-systems ticket-id. I handle 
them in a Custom Field. Now I want to include the value of that field in 
the eMail correspondence as well.

thx for any help
lG uk
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Ulrich Kiermayr         Zentraler Informatikdienst der Universitaet Wien
Network Security              Universitaetsstrasse 7, 1010 Wien, Austria
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