[rt-users] RT 3.x problems with sending mail from web interface.

[Jesse Vincent]

Now I'm going to ask the other question again.

Is the person who's performing this reply via the web ui also the
requestor of the ticket they're replying to?


On Tue, Mar 18, 2003 at 01:58:07PM -0700, B. Ash wrote:
> Sorry about that, here is what is listed for my one general queue:
> 
> Scrips which apply to all queues
> On Correspond Open Tickets with template Blank
> On Create Autoreply To Requestors with template Autoreply
> On Create Notify AdminCcs with template Transaction
> On Correspond Notify AdminCcs with template Admin Correspondence
> On Correspond Notify Requestors and Ccs with template Correspondence
> On Correspond Notify Other Recipients with template Correspondence
> On Comment Notify AdminCcs as Comment with template Admin Comment
> On Comment Notify Other Recipients as Comment with template Correspondence
> On Resolve Notify Requestors with template Resolved
> 
> Current Scrips:
> 
> (No scrips)
> 
> Thanks for your help. :)
> 
> --bash
> 
> Jesse Vincent wrote:
> >Please send your answers to the list. And please answer both questions
> >in full (that means listing out your scrips). Otherwise, there's no way
> >people can help you out.
> >
> >On Tue, Mar 18, 2003 at 10:47:05AM -0700, B. Ash wrote:
> >
> >>Hi,
> >>
> >>I just have the default installation and scrips.  I have not modified 
> >>anything.
> >>
> >>Thanks
> >>
> >>--bash
> >>
> >>
> >>>>>What Scrips have you set up for RT? are you taking into account the 
> >>>>>fact
> >>>>>that RT doesn't automatically mail the person sending the message?
> >
> >
> 
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