[rt-users] rt-mailgate errors.

[Merritt Krakowitzer]

Hi guys, when sending an email to rt at my.domain.com or when I use the
command line like below i get an error, out put included below.

I'm running RT version 3 rc1, Apache 2.0.44, mod_perl2,  Redhat Linux 8,
MTA is postfix. 

A kick in the right direction would be great. 

Regards
Merritt.

[root at lan etc]# /usr/local/rt3/bin/rt-mailgate --queue general --action
correspond --url http://myurl.domain.com
FOO
BAR
BAZ
<CTRL-D>

RT server error.

The RT server which handled your email did not behave as expected. It
said:

%# BEGIN LICENSE BLOCK
%#
%# Copyright (c) 1996-2003 Jesse Vincent <jesse at bestpractical.com>
%#
%# (Except where explictly superceded by other copyright notices)
%#
%# This work is made available to you under the terms of Version 2 of
%# the GNU General Public License. A copy of that license should have
%# been provided with this software, but in any event can be snarfed
%# from www.gnu.org.
%#
%# This work is distributed in the hope that it will be useful, but
%# WITHOUT ANY WARRANTY; without even the implied warranty of
%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
%# General Public License for more details.
%#
%# Unless otherwise specified, all modifications, corrections or
%# extensions to this work which alter its source code become the
%# property of Best Practical Solutions, LLC when submitted for
%# inclusion in the work.
%#
%#
%# END LICENSE BLOCK
<%ARGS>
$message
$queue => 1
$action => "correspond"
$ticket => undef
</%ARGS>
<%init>
use RT::Interface::Email;
my ( $status, $error, $Ticket ) = RT::Interface::Email::Gateway( %ARGS);
</%init>
%    if ($status) {
ok
%        if ( $Ticket->Id ) {
Ticket: <% $Ticket->Id %>
Queue: <% $Ticket->QueueObj->Name %>
Owner: <% $Ticket->OwnerObj->Name %>
Status: <% $Ticket->Status %>
Subject: <% $Ticket->Subject %>
Requestor: <% $Ticket->Requestors->MemberEmailAddressesAsString %>
%        }
% }   else {
not ok - <%$error%>
% }
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