[rt-users] RT3, automatic created users

[Ulrich Kiermayr]

Hi,

I have a similar Problem, not beeing able to fix yet:
I send a reply/comment including a not yet known eMail-address in the 
CCs. if someone tries to reply to that i also get 'Could not load a 
valid User' even if everyone has the right to Create, Reply and Comment 
on Ticket in the particular Queue.

Maybe RT should create users for that Cc and AdminCc entrys as well?

lG uk
-- 
------------------------------------------------------------------------
Ulrich Kiermayr         Zentraler Informatikdienst der Universitaet Wien
Network Security              Universitaetsstrasse 7, 1010 Wien, Austria
------------------------------------------------------------------------
eMail:   ulrich.kiermayr at univie.ac.at          Tel: (+43 1) 4277 / 14104
Hotline: security.zid at univie.ac.at             Fax: (+43 1) 4277 /  9140
------------------------------------------------------------------------
GPG Key fingerprint = BF0D 5749 4DC1 ED74 AB67  7180 105F 491D A8D7 64D8