[rt-users] RT_SiteConfig.pm has nothing

[Shmulik Gazit]

Tony,
 
It actually says in the manual to first copy RT_Config to RT_SIteConfig and
THEN start doing the changes.
The fact that it doesn't say it in the Congratulations part is probably
confusing, agreed.
Also, why RT_SiteConfig wouldn't start as a copy of RT_Config (thus doing
nothing too, if you don't change anything), eludes me.
 
/Shmulik.
 

-----Original Message-----
From: Tony Griffin [mailto:tgriffin at ocic.k12.ok.us]
Sent: Wed, March 26, 2003 9:10 PM
To: Request Tracker Listserve
Subject: [rt-users] RT_SiteConfig.pm has nothing


Installing a fresh copy of RT3 on Mac OS X Server 10.2.3, I get to the point
where it says:

-----
Congratulations. RT has been installed. 

You must now configure RT by editing /opt/rt3/etc/RT_SiteConfig.pm.

(You will definitely need to set RT's database password before continuing.
 Not doing so could be very dangerous)

After that, you need to initialize RT's database by running
 'make initialize-database'
[Xserve:/usr/local/rt3] root# 
-----

This sounds good so far, right? Well, the RT_SiteConfig.pm file contains
only "1;" and nothing else. I've started over from scratch and got the same
results.

Is this indicative of a bigger problem or could I just take someone else's
RT_SiteConfig.pm file and alter it for my site?

Suggestions anyone?



Regards, 
Tony Griffin
Technology Specialist
Osage County Interlocal Cooperative
School District 57-K001
207 East Main Street, Hominy, Oklahoma 74035
Phone 918 885-2667 x120
Fax 918 885-6742
http://www.ocic.k12.ok.us
Email me directly at tgriffin at ocic.k12.ok.us 
Please send all technical support requests to support at ocic.k12.ok.us


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