[rt-users] Ticket creation
Chad Scott
chad at idworld.net
Thu May 1 20:06:14 EDT 2003
I haven't surfed the code well enough to tell you exactly what's going
on, but I do know it's complicated.
A better way would be to write a perl script that uses the various RT
libs and creates a ticket that way... no muss no fuss.
On Thursday, May 1, 2003, at 12:45 PM, Jason Crocker wrote:
> Does anyone know which tables are altered when a ticket is created? We
> are trying to link an existing tool to RT but I need to know what
> EXACTLY happens behind the scenes when a ticket is created. Anybody
> else done something similar?
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