[rt-users] Ticket creation

Jason Crocker jcrocker at arsenaldigital.com
Thu May 1 15:45:35 EDT 2003


Does anyone know which tables are altered when a ticket is created? We are
trying to link an existing tool to RT but I need to know what EXACTLY
happens behind the scenes when a ticket is created. Anybody else done
something similar?

Thanks,

Jason Crocker
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