[rt-users] RT3 Speed Info

Jesse Vincent jesse at bestpractical.com
Thu May 8 06:45:11 EDT 2003



On Thu, May 08, 2003 at 09:32:58AM +0100, Simon Woodward wrote:
> Okay ... lets play spot the difference:
> 
> Table		RT2 Data Rows:	RT3 Imported Data Rows:
> 
> GroupMembers	35		116012
> Groups		15		171333
> 
> And this was created with the import tool ... so this could well be
> where the problem lies ??

RT's data model changed somewhat between RT2 and RT3. The 'watchers'
system in RT2 was replaced with a more flexible groups system in rt3.
Most of those groups and group members are actually queue and ticket
roles. It might be possible to re-cast the code to lazy-create them, but
unless someone can show me proof that this is what's killing some folks
performance, I'm not motivated to make the change.

	j


-- 
http://www.bestpractical.com/rt  -- Trouble Ticketing. Free.



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