[rt-users] dumpfile-to-rt-3.0 fails with errors. Ayudame

Jesse Vincent jesse at bestpractical.com
Thu May 8 15:17:30 EDT 2003


Can you verify that the problem still happens with the current version
of the import/export tools?


On Thu, May 08, 2003 at 12:50:14PM -0600, B. Ash wrote:
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> Hi,
> 
> I am getting the following error while trying to upgrade rt2 to rt3,  the
> 
> rt-2.0-to-dumpfile (Version 1.6) works fine, and completes without errror.
> 
> It is when I run
> 
> dumpfile-to-rt-3.0 (VERSION 1.8)  that I get the following error.
> 
> Any ideas what is wrong with my setup.
> 
> rt-2.0.7 to rt-3.0.1
> 
> << output from dumpfile-to-rt-3.0 >>
> 
> tularosa# perl -w dumpfile-to-rt-3.0 /research/common/development/db
> Importing users
> ........................................................................................................
> [Thu May  8 18:39:50 2003] [crit]: Can't load a principal for id  
> (/usr/local/rt3/lib/RT/ACE_Overlay.pm:885)
> Importing tickets...t-1
> .t-2
> .t-3
> .t-4
> .t-5
> .t-6
> .t-7
> .t-8
> .t-9
> .t-10
> .t-11
> .t-12
> .t-13
> .t-14
> .t-15
> .t-16
> .t-17
> .t-18
> .t-19
> .t-20
> .t-21
> .t-22
> .t-23
> .t-24
> .t-25
> .t-26
> .t-27
> .t-28
> .t-29
> .t-30
> .t-31
> .t-32
> [Thu May  8 18:40:24 2003] [crit]: What do I do with NewValue for 
> HASH(0x90d8114). It is a HASH at dumpfile-to-rt-3.0 line 346.
> ~ (/usr/local/rt3/lib/RT.pm:228)
> 
> - --
> - ------------------ <-=-> ----------------------
> Benjamin Ash
> Systems Analyst II
> ECE Dept. University of New Mexico   | University of New Mexico, 87131  
> +1 505 277 1082 /Fax +1 505 277 1439 | e-mail: bash at eece.unm.edu
> - ------------------ <-o-> ----------------------
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> =M+DX
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> 
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