[rt-users] dumpfile-to-rt-3.0 fails with errors. Ayudame

B. Ash bash at eece.unm.edu
Thu May 8 15:29:55 EDT 2003


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Hi,

Thanks for the reply. I downloaded the 1.9 set.  And started the process 
over. Using this version of rt-2.0-to-dumpfile, I get an error almost 
immediately.

the current version of import/export tools demonstrates a new problem in 
rt-2.0-to-dumpfile, and the same errors reported for dumpfile-to-rt-3.0.

<< output from rt-2.0-to-dumpfile from version 1.9 set >>

[root at quark 531 #] perl5.6.1 -w rt-2.0-to-dumpfile  
/research/common/development/db
RT::KeywordSelect::ObjectVal Unimplemented in main. (rt-2.0-to-dumpfile 
line 337)


I am using perl 5.6.1 on the server running rt2.0.7, and perl5.8.0 on 
the rt3 server, both running mysql 4.0.12.

I tried to run the  dumpfile-to-rt-3.0 from the 1.9 set, it failed with 
same errors  below.
I have dropped the database for rt3, and started from scratch with the 
upgrade scripts.

Thanks for your assistance.

- -bash

Jesse Vincent wrote:

|Can you verify that the problem still happens with the current version
|of the import/export tools?
|
|
|On Thu, May 08, 2003 at 12:50:14PM -0600, B. Ash wrote:
|
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|>Hi,
|>
|>I am getting the following error while trying to upgrade rt2 to rt3,  the
|>
|>rt-2.0-to-dumpfile (Version 1.6) works fine, and completes without errror.
|>
|>It is when I run
|>
|>dumpfile-to-rt-3.0 (VERSION 1.8)  that I get the following error.
|>
|>Any ideas what is wrong with my setup.
|>
|>rt-2.0.7 to rt-3.0.1
|>
|><< output from dumpfile-to-rt-3.0 >>
|>
|>tularosa# perl -w dumpfile-to-rt-3.0 /research/common/development/db
|>Importing users
|>........................................................................................................
|>[Thu May  8 18:39:50 2003] [crit]: Can't load a principal for id  
|>(/usr/local/rt3/lib/RT/ACE_Overlay.pm:885)
|>Importing tickets...t-1
|>.t-2
|>.t-3
|>.t-4
|>.t-5
|>.t-6
|>.t-7
|>.t-8
|>.t-9
|>.t-10
|>.t-11
|>.t-12
|>.t-13
|>.t-14
|>.t-15
|>.t-16
|>.t-17
|>.t-18
|>.t-19
|>.t-20
|>.t-21
|>.t-22
|>.t-23
|>.t-24
|>.t-25
|>.t-26
|>.t-27
|>.t-28
|>.t-29
|>.t-30
|>.t-31
|>.t-32
|>[Thu May  8 18:40:24 2003] [crit]: What do I do with NewValue for
|>HASH(0x90d8114). It is a HASH at dumpfile-to-rt-3.0 line 346.
|>~ (/usr/local/rt3/lib/RT.pm:228)
|>
|>- --
|>- ------------------ <-=-> ----------------------
|>Benjamin Ash
|>Systems Analyst II
|>ECE Dept. University of New Mexico   | University of New Mexico, 87131  
|>+1 505 277 1082 /Fax +1 505 277 1439 | e-mail: bash at eece.unm.edu
|>- ------------------ <-o-> ----------------------
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|>fZVAeCnDspj/tzNb+i5UtiM=
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|>
|>_______________________________________________
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|>
|>Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
|
|


- --
- ------------------ <-=-> ----------------------
Benjamin Ash
Systems Analyst II
ECE Dept. University of New Mexico   | University of New Mexico, 87131  
+1 505 277 1082 /Fax +1 505 277 1439 | e-mail: bash at eece.unm.edu
- ------------------ <-o-> ----------------------
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