[rt-users] RT3 Speed Info

Jesse Vincent jesse at bestpractical.com
Fri May 9 15:08:13 EDT 2003


On Fri, May 09, 2003 at 11:05:22AM -0500, Christian Gilmore wrote:
> > RT's data model changed somewhat between RT2 and RT3. The 'watchers'
> > system in RT2 was replaced with a more flexible groups system in rt3.
> > Most of those groups and group members are actually queue and ticket
> > roles. It might be possible to re-cast the code to lazy-create them, but
> > unless someone can show me proof that this is what's killing some folks
> > performance, I'm not motivated to make the change.
> 
> Would manually dropping watchers/groups/etc either in an RT2 replica or 
> directly in the dump files and rebuilding them directly in RT3 avoid this 
> problem?

I don't think so. That wouldn't change anything at all. That should
essentially be what the import tool does. 

> 
> Thanks,
> Christian
> 
> ----------------------
> Christian Gilmore
> Technology Leader
> GeT Support Application Development
> IBM Software Group

-- 
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