[rt-users] RT3 Speed Info

[Christian Gilmore]

On Thu, 8 May 2003 06:45:11 -0400, Jesse Vincent  wrote:
> On Thu, May 08, 2003 at 09:32:58AM +0100, Simon Woodward wrote:
> > Okay ... lets play spot the difference:
> > 
> > Table                                RT2 Data Rows:          RT3 
Imported Data Rows:
> > 
> > GroupMembers                 35                              116012
> > Groups                               15 171333
> > 
> > And this was created with the import tool ... so this could well be
> > where the problem lies ??
> 
> RT's data model changed somewhat between RT2 and RT3. The 'watchers'
> system in RT2 was replaced with a more flexible groups system in rt3.
> Most of those groups and group members are actually queue and ticket
> roles. It might be possible to re-cast the code to lazy-create them, but
> unless someone can show me proof that this is what's killing some folks
> performance, I'm not motivated to make the change.

Would manually dropping watchers/groups/etc either in an RT2 replica or 
directly in the dump files and rebuilding them directly in RT3 avoid this 
problem?

Thanks,
Christian

----------------------
Christian Gilmore
Technology Leader
GeT Support Application Development
IBM Software Group
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