[rt-users] make initialize-database error

Tavernier, Clayton CTavernier at ksplastic.com
Fri May 9 17:44:07 EDT 2003


I'm trying to install RT3 on an RH8 box using mysql and fastcgi.  I've
gotten through most of the process but I get the below error message when I
try 'make initialize-database'.  I've reset the password in RT_SiteConfig.pm
and I've tried to set the password for rt-user in mysql via Webmin.  What am
I missing or doing wrong?

Clayton

[root at ksirh217 rt-3-0-1]# make initialize-database
/usr/bin/perl //opt/rt3/sbin/rt-setup-database --action init --dba root
--prompt-for-dba-password
In order to create a new database and grant RT access to that database,
Use of uninitialized value in concatenation (.) or string at
//opt/rt3/sbin/rt-setup-database line 197.
this script needs to connect to your mysql instance on  as root.
Please specify that user's database password below. If the user has no
database
password, just press return.

Password: Now creating a database for RT.
Creating mysql database rt3.
Now populating database schema.
Creating database schema.
schema sucessfully inserted
Now inserting database ACLs
Now inserting RT core system objects
[Fri May  9 00:04:03 2003] [crit]: Connect Failed Access denied for user:
'rt_user at localhost' (Using password: YES)
 at //opt/rt3/sbin/rt-setup-database line 284
 (/opt/rt3/lib/RT.pm:228)
make: *** [initialize-database] Error 255


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