[rt-users] template issue

[James O'Kane]

On Sat, 10 May 2003, Gerald Fehringer wrote:
> my autoreply template is producing the right output, also
> with the ticket content (via the $Transaction->Content()} value)

I've found that some $Transactions have no Content(). All of the relevent 
is encoded in the type. Things like change of ownership or change in 
status. I'm not sure if that helps you or not?

-james