[rt-users] template issue

[Gerald Fehringer]

well, but it was working in a previous version :-(
(same setup, only different rt version)

if someone closes the ticket and add some infos, that
must be sent via the Content value.

thanks
geri

> On Sat, 10 May 2003, Gerald Fehringer wrote:
>> my autoreply template is producing the right output, also
>> with the ticket content (via the $Transaction->Content()} value)
>
> I've found that some $Transactions have no Content(). All of the
> relevent  is encoded in the type. Things like change of ownership or
> change in  status. I'm not sure if that helps you or not?
>
> -james