[rt-users] template issue

Gerald Fehringer gerald.fehringer at openadvice.de
Sun May 11 08:06:13 EDT 2003


okay, so what do i need to set to get the content, when someone
closes a ticket ?

thanks

> On Sat, May 10, 2003 at 04:27:04PM +0200, Gerald Fehringer wrote:
>> well, but it was working in a previous version :-(
>> (same setup, only different rt version)
>>
>> if someone closes the ticket and add some infos, that
>> must be sent via the Content value.
>
> Er, no. That would be the content for the reply or comment, not the
> resolution transaction itself.
>
>
>
> --
> http://www.bestpractical.com/rt  -- Trouble Ticketing. Free.







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