[rt-users] rt2 -> rt3 version 1.12 failure.

[Cassidy B. Larson]

On 5/13/03 7:35 PM, "Jesse Vincent" <jesse at bestpractical.com> wrote:
> On Tue, May 13, 2003 at 04:50:09PM -0600, B. Ash wrote:
>> -----BEGIN PGP SIGNED MESSAGE-----
>> Hash: SHA1
>> 
>> Hi,
>> 
>> I am still running into errors while attempting to upgrade to rt3.0.1.
>> 
>> I have discovered that if I remove the tickets after they have been
>> imported using dumpfile-to-rt-3.0, the script will move on to next
>> ticket that failed to be imported on the first run.  This ticket will be
>> imported along with a handful of others, and then the error about the
>> "NewValue for HASH" comes up again.
> 
> Can you send us the ticket dump file that contains the hash for
> NewValue?
> 

I've been experiencing the same problems since around the 1.9 import util.

My dump->rt3 gets to ticket2 then craps out on the same error, though
different HASH reference.

Attached is my ticket #2.

If it means anything, this was a ticket that has since been imported from
the 1.x series to 2.x.  Also, I have pruned old killed tickets in the past,
and there is NOT a t-3 listed.  Could this be the culprit?

Running FreeBSD, perl5.6.1, mysql4.0.12.

--c

----
Cassidy B. Larson   --   Network Operations Manager
InfoWest, Inc.  *  596 E. Tabernacle  *  St. George, UT 84770
Voice: 435-674-0165  *  FAX: 435-674-9654
butch at infowest.com
----

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