[rt-users] rt2 -> rt3 version 1.12 failure.
Jesse Vincent
jesse at bestpractical.com
Tue May 13 21:35:47 EDT 2003
On Tue, May 13, 2003 at 04:50:09PM -0600, B. Ash wrote:
> -----BEGIN PGP SIGNED MESSAGE-----
> Hash: SHA1
>
> Hi,
>
> I am still running into errors while attempting to upgrade to rt3.0.1.
>
> I have discovered that if I remove the tickets after they have been
> imported using dumpfile-to-rt-3.0, the script will move on to next
> ticket that failed to be imported on the first run. This ticket will be
> imported along with a handful of others, and then the error about the
> "NewValue for HASH" comes up again.
Can you send us the ticket dump file that contains the hash for
NewValue?
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