[rt-users] User Selection (RT 3.0.1)

Dan Fairs d.fairs at cogtest.com
Wed May 14 07:34:48 EDT 2003


Apologies for replying to my own email, but I should have mentioned that 
searching from the People section of a ticket works fine. Seems to be 
restricted to Select a User from Configuration.

Thanks,
Dan

At 11:52 14/05/2003 +0100, Dan Fairs wrote:
>Hi,
>
>I'm a bit new to RT, but having RT'd the FM and indeed the FAQ, but can't 
>see this mentioned.
>
>I'm having trouble searching for users. When I go to Configuration -> 
>Users -> Select a User, and type (for example) 'dan' into 'User Id 
>Contains' I get no results back. This happens whatever criteria I select, 
>and whether or not I check the 'disabled users' box. I have four 
>privileged users, and an unprivileged user.
>
>My system is as follows:
>RH9 (thanks to Harald Wagener's research)
>MySQL 4.0.12
>FastCGI 2.4.0
>
>I'd be grateful for some pointers as to where to start looking for a solution.
>
>Many thanks,
>Dan Fairs
>
>--
>d.fairs at cogtest.com
>Daniel Fairs
>_______________________________________________
>rt-users mailing list
>rt-users at lists.fsck.com
>http://lists.fsck.com/mailman/listinfo/rt-users
>
>Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm

--
d.fairs at cogtest.com
Daniel Fairs 




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