[rt-users] Automatically Open Tickets??

[Peter Burkholder]

> On Thu, May 15, 2003 at 10:05:43AM -0700, Stevo wrote:
> I have
> 
> OnTicketPickup OpenTicket with template Blank
> 
> You might want to try that with OnCreate.
> 
> A related question: Does anyone know of a scrip that assigns the ticket to the
> first person who replies to it?


I provided such a scrip to this list last month.  See

http://lists.fsck.com/pipermail/rt-users/2003-April/013566.html

Cheers,

Peter
> 

> Binand
--
Peter Burkholder, System Administrator
Digital Library for Earth System Education (DLESE -- http://www.dlese.org)
peterb at ucar.edu
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