[rt-users] % sign in filename from email

[Stewart James]

It may very well be the size of the message causing the issue.

The test image (not that the type matters) was 368kb, even as a normal
name, it would get "stuck" in the queue, I just tried sending an email
with a 55kb message and it was delivered without problem.

I am now wondering if the entire problem is more on sendmails smrsh side
perhaps timing out before the message is accepted by the web server?

For the record I am using sendmail, would anyone else have seen similar
issues?

On Tue, 20 May 2003, Stewart James wrote:

> Date: Tue, 20 May 2003 16:24:16 +1000 (EST)
> From: Stewart James <stewart.james at vu.edu.au>
> To: Jesse Vincent <jesse at bestpractical.com>
> Cc: rt-users at lists.fsck.com
> Subject: Re: [rt-users] % sign in filename from email
>
>
> I decided to blow away my bounce patches and upgrade to 3.0.2 so I could
> find out more about this problem.
>
> I grabbed a jpeg image and renamed it to %image1
>
> I sent an email to RT to open a request - then replied to the request and
> included %image1 as an attachment.
>
> The messages gets part way through being accepted via the rt-mailgate
> gateway, then fails. Of course it is respooled as it is a temporay
> failure causing multiple entries.
>
> Looking at the ticket via the web it looks ok, but if you try to view the
> image from RT you get a 400 Bad request.
>
> Did anyone else try this? Or is only my installation that barf's at
> filenames that start with a %
>
> Stewart
>
> On Tue, 20 May 2003, Stewart James wrote:
>
> > Date: Tue, 20 May 2003 12:47:08 +1000 (EST)
> > From: Stewart James <stewart.james at vu.edu.au>
> > To: Jesse Vincent <jesse at bestpractical.com>
> > Cc: rt-users at lists.fsck.com
> > Subject: Re: [rt-users] % sign in filename from email
> >
> >
> > Bugger, there must have been something else unusual about that message -
> > and of course because it was overloading things I failed to keep a copy of
> > it.
> >
> > However sending the message to 3.0.0 was accepted when I did the message
> > from pine, although I got an error from the web server when I tried to
> > view the attachment.
> >
> > I do know the original came from an apple user and was sending screenshots
> > to show an error he was receiving, and seem to remember the mime type
> > having apple mentioned in it.
> >
> > I am going to try and get a hold of this user and see if they can forward
> > me a copy of the email so I can analyse it properly and get some decent
> > feedback to you on the problem.
> >
> > There is an issue somewhere here....maybe specific to my system.
> >
> > Stewart
> >
> > On Mon, 19 May 2003, Jesse Vincent wrote:
> >
> > > Date: Mon, 19 May 2003 22:23:18 -0400
> > > From: Jesse Vincent <jesse at bestpractical.com>
> > > To: Stewart James <stewart.james at vu.edu.au>
> > > Cc: rt-users at lists.fsck.com
> > > Subject: Re: [rt-users] % sign in filename from email
> > >
> > > Can you verify that this is still a problem with RT 3.0.2?
> > >
> > >
> > > On Tue, May 20, 2003 at 11:49:13AM +1000, Stewart James wrote:
> > > >
> > > > I seem to have found a way to break rt 3.0.0.
> > > >
> > > > A user sent a message with an attachment (actually Several) with a
> > > > filename of %Picture1
> > > >
> > > > It only breaks things for that ticket, however, I am not able to do any
> > > > testing of it at the moment, and am working hard to purge the stuff from
> > > > the DB (some of it seems to be entered into the DB).
> > > >
> > > > The failure occurs at the mailgateway, so the message never gets totally
> > > > accepted by RT and the rt-mailgate failes - so the message is inserted
> > > > several times. It does end up choking the system a bit.
> > > >
> > > > Has anyone else seen this (or in a postion to test this).
> > > >
> > > > Stewart
> > > > _______________________________________________
> > > > rt-users mailing list
> > > > rt-users at lists.fsck.com
> > > > http://lists.fsck.com/mailman/listinfo/rt-users
> > > >
> > > > Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
> > >
> > >
> > _______________________________________________
> > rt-users mailing list
> > rt-users at lists.fsck.com
> > http://lists.fsck.com/mailman/listinfo/rt-users
> >
> > Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
> >
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