[rt-users] % sign in filename from email

[Stewart James]

I decided to blow away my bounce patches and upgrade to 3.0.2 so I could
find out more about this problem.

I grabbed a jpeg image and renamed it to %image1

I sent an email to RT to open a request - then replied to the request and
included %image1 as an attachment.

The messages gets part way through being accepted via the rt-mailgate
gateway, then fails. Of course it is respooled as it is a temporay
failure causing multiple entries.

Looking at the ticket via the web it looks ok, but if you try to view the
image from RT you get a 400 Bad request.

Did anyone else try this? Or is only my installation that barf's at
filenames that start with a %

Stewart

On Tue, 20 May 2003, Stewart James wrote:

> Date: Tue, 20 May 2003 12:47:08 +1000 (EST)
> From: Stewart James <stewart.james at vu.edu.au>
> To: Jesse Vincent <jesse at bestpractical.com>
> Cc: rt-users at lists.fsck.com
> Subject: Re: [rt-users] % sign in filename from email
>
>
> Bugger, there must have been something else unusual about that message -
> and of course because it was overloading things I failed to keep a copy of
> it.
>
> However sending the message to 3.0.0 was accepted when I did the message
> from pine, although I got an error from the web server when I tried to
> view the attachment.
>
> I do know the original came from an apple user and was sending screenshots
> to show an error he was receiving, and seem to remember the mime type
> having apple mentioned in it.
>
> I am going to try and get a hold of this user and see if they can forward
> me a copy of the email so I can analyse it properly and get some decent
> feedback to you on the problem.
>
> There is an issue somewhere here....maybe specific to my system.
>
> Stewart
>
> On Mon, 19 May 2003, Jesse Vincent wrote:
>
> > Date: Mon, 19 May 2003 22:23:18 -0400
> > From: Jesse Vincent <jesse at bestpractical.com>
> > To: Stewart James <stewart.james at vu.edu.au>
> > Cc: rt-users at lists.fsck.com
> > Subject: Re: [rt-users] % sign in filename from email
> >
> > Can you verify that this is still a problem with RT 3.0.2?
> >
> >
> > On Tue, May 20, 2003 at 11:49:13AM +1000, Stewart James wrote:
> > >
> > > I seem to have found a way to break rt 3.0.0.
> > >
> > > A user sent a message with an attachment (actually Several) with a
> > > filename of %Picture1
> > >
> > > It only breaks things for that ticket, however, I am not able to do any
> > > testing of it at the moment, and am working hard to purge the stuff from
> > > the DB (some of it seems to be entered into the DB).
> > >
> > > The failure occurs at the mailgateway, so the message never gets totally
> > > accepted by RT and the rt-mailgate failes - so the message is inserted
> > > several times. It does end up choking the system a bit.
> > >
> > > Has anyone else seen this (or in a postion to test this).
> > >
> > > Stewart
> > > _______________________________________________
> > > rt-users mailing list
> > > rt-users at lists.fsck.com
> > > http://lists.fsck.com/mailman/listinfo/rt-users
> > >
> > > Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
> >
> >
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> Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
>