[rt-users] RT3 and unpriviledged users
Tomáš Hurýn
thuryn at aplis.cz
Tue May 20 05:27:50 EDT 2003
hmm, but if I uncheck button's:
Let this user access RT
Let this user be granted rights
I cannot see this user and I cannot modify this access rights again.
Dne Thursday 15 of May 2003 15:50, Harald Wagener napsal:
> On Thu, May 15, 2003 at 03:40:04PM +0200, Tomáš Hurýn wrote:
> > But there are write in the manual, that priviledged users are who are
> > staff and unpriviledged are whose are no-staff (customers).
> > Quote:
> > Let this user be granted rights checkbox: This is unchecked by default.
> > Check the box to make this a staff user.
>
> Yes, but what staff users are allowed to do has to be configured
> separately. There is no predefined default set of privileges.
>
> Also, keep in mind that the documentation is still a draft, and some
> parts may need expansion/rewording to be less ambiguous.
>
> Normally, unprivileged users don't show up in the search for users,
> because there is nothing You want them to be able to except for generic
> stuff (which is enabled for them by setting privileges for 'Everyone' or
> 'Unprivileged Users') like initiating requests and adding
> information/reply to staff questions. If You want them to be able to do
> stuff to tickets which are related to 'answering the request'; they most
> probably need to be privileged.
>
> HTH,
>
> Harald
>
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> Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
--
Tomáš Hurýn
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