[rt-users] patch to enable email threading with RT 3.0.2
Daniel E. Eisenbud
eisenbud at cbio.mskcc.org
Tue May 20 21:48:59 EDT 2003
On Tue, May 20, 2003 at 09:42:33PM -0400, Jesse Vincent <jesse at bestpractical.com> wrote:
> the trick is that for a given ticket update, you may well have multiple
> message ids. the messages sent to owner, requestor, etc are all
> different.
Oh, shoot. I guess in practice you could get away with giving them all
the same message-id, much of the time, but it would be Wrong.
So it seems to me, then, that it's not so much that adding a message-id
to web comments and replies is wrong, as that using a single message-id
per comment or reply, whether it comes from email or the web, is wrong.
How many different message-ids can versions of a single comment go out
with?
-Dan
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