[rt-users] Setting a default owner on a per queue basis
Ron Alexander
ralexander at musiciansfriend.com
Thu May 22 16:04:16 EDT 2003
The default action in RT is to set the default owner to
$session{CurrentUser}. This is fine except in one of my queues there
will be one owner 99% of the time and they almost never fill out the
ticket. What is an easy way to change the default owner of a ticket in
the Create.html page? I don't want a scrip because I want this to occur
in the template, not an action after the form is submitted.
Thanks,
Ron
--
/************************************************************
* Ron Alexander ralexander at musiciansfriend.com *
* Programmer/Analyst Musician's Friend, Inc.*
* Phone:(541)774-5362 http://www.musiciansfriend.com *
************************************************************/
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