[rt-users] RT3: Couldn't create a ticket- Internal error message

[Sophie Rockhsar]

Yeap, that did it. I can't believe I forgot about the seq's..  :)
Thanks!!


On Wednesday 28 May 2003 05:37 pm, Larry Rosenman wrote:
> --On Wednesday, May 28, 2003 17:31:58 -0400 Sophie Rockhsar
>
> <sophia at aps.org> wrote:
> >  Hi,
> >
> > I have migrated the RT2 data into the newly installed RT3 ( 3.0.2 running
> > on  PostgreSql 7.3.2 ), and everything looked fine until I attempted to
> > create a  ticket. At 'Create', I got the error message 'Could not create
> > ticket due to  internal error'. The Apache error log has the following:
> >
> > Couldn't create a ticket (/usr/local/rt3/lib/RT/Ticket_Overlay.pm:483)
> >
> > Any help would be appreciated... I noticed this problem had been posted
> > before, didn't see any responses though.
>
> you need to do setval() on the sequences for users, tickets, and
> transactions.
>
> > Thanks!
> > Sophie
> >
> >
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