[rt-users] Problem installing rt 3-0-2

Jesse Vincent jesse at bestpractical.com
Fri May 30 13:05:52 EDT 2003


What database?


On Fri, May 30, 2003 at 08:44:46AM -0700, John Gedeon wrote:
> Hi all,
> 
>     I have been trying to install rt3 for the last few days and have run 
> into an issue. The configure,make install scripts run fine, when I run make 
> initialize-database the schema is created successfully as well as ACLs but 
> it fails to create the RT system user. I get the following error
> 
> >schema sucessfully inserted
> >Now inserting database ACLs
> >Now inserting RT core system objects
> >unix passed to setlogsock, but path not available at 
> >/opt/rt/perl/lib/perl5/site_perl/5.8.0/Log/Dispatch/Syslog.pm line 66
> >Checking for existing system user...not found.  This appears to be a new 
> >installation.
> >Creating system user...[Fri May 30 15:37:24 2003] [crit]: Couldn't create 
> >a Principal on new user create. Strange things are afoot at the circle K 
> >(/opt/rt/rt3/lib/RT/User_Overlay.pm:464)
> 
> I looked at the file User_Overlay.pm but all I found was that the Create 
> wasn't happening. I am not sure where to look to start diagnosing this 
> issue? I have rt2-0-15 working successfully on the same machine.
> 
> rt-3-0-2
> solaris 2.8
> Searchbuilder 0.80
> 
> TIA
> John
> 
> 
> 
> --
> <>< Proverbs 3:5-6 "Trust in the Lord with all your heart and lean not on 
> your own understanding;
>                               in all your ways acknowledge him, and he 
> will make your paths straight."
> 
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> 

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