[rt-users] Req custom script for stalled tickets

[Ruslan U. Zakirov]

Einar Fagertun wrote:
> Has anyone made a custom script that does the following:
> 
> Custom (on Stalled) -> notify whomever -> with template
	Hello.
If you whant condition 'On Stall' then next SQL would help you:
insert into ScripConditions set Name = 'On Stall', Description = 
'Whenever a ticket is stalled', ExecModule = 'StatusChange', Argument = 
'stalled', ApplicableTransTypes = 'Status', Creator = 1, Created = now();

	Best regards. Ruslan.

> 
> The custom script I need is for the first action ofcourse, since there is no default condition for stalled tickets in rt 3.0.5
> 
> nb: does anyone know of a collection site for custom scripts?
> 
> Sincerily
> Einar Fagertun