[rt-users] converting from gnats to RT3

[Palle Girgensohn]

Hi!

I want to migrate my GNATS database into RT. I'm just now looking at the 
import-gnats script from the cvs module rt-addons. It is old, written for 
RT2 and just does not work. I've been doing a bit of rewriting, but it 
seems the script does not do basic stuff like creating the responsible 
users before importing, or convert to Unicode before inserting into 
database. Does anyone have an updated script for this task, one that works?

If not, I need a hint: Can I tell RT that my strings are ISO-8859-1 when I 
use $Ticket->Import()?

Thanks
Palle