[rt-users] CompanySpecific.pm?

[Danny Smith]

Hi all,

I've just started playing with RT - using the Windows port at the moment
because I don't have a linux box handy - forgive me!  Version 3.0.4.

My problem is that I seem to have broken my installation.  If I go to
the appropriate web address, I get the login screen - login, and get a
HTTP 500 error.  From then on in I don't even get a login screen, only
the error (unless I restart RT).

http-error.log has the following:

[Wed Nov 05 14:26:37 2003] [error] [client 192.168.90.37] Can't locate
RT/CompanySpecific.pm in @INC (@INC contains:
C:/Progra~1/OurInternet/Reques~1/winrt/lib
C:/Progra~1/OurInternet/Common/perl/lib
C:/Progra~1/OurInternet/Common/perl/site/lib
C:/Progra~1/OurInternet/Reques~1/rt/lib
C:/Progra~1/OurInternet/Reques~1/rt/local/lib . C:\Program
Files\OurInternet\Request Tracker/ C:\Program Files\OurInternet\Request
Tracker/lib/perl C:/Progra~1/OURINT~1/Common/../reques~1/rt/local/lib
C:/Progra~1/OURINT~1/Common/../reques~1/rt/lib) at
C:\Progra~1\OURINT~1\reques~1\rt\html\CALLBA~1\SYNC10~1\AUTOHA~1\Default
line 52.		Stack:
[C:\Progra~1\OURINT~1\reques~1\rt\html\CALLBA~1\SYNC10~1\AUTOHA~1\Defaul
t:52], [C:\Progra~1\OURINT~1\reques~1\rt\html\Elements\Callback:58],
[C:\Progra~1\OURINT~1\reques~1\rt\html\AUTOHA~1:173]
, referer: http://192.168.90.32:8284

Now I can't find a CompanySpecific.pm anywhere...  What is it meant to
be doing?

I've read through what there is of the documentation, and tried to
search through the mailing list to now avail.  I'm starting to think
either I'm missing something, or there's a bug in the port (always
possible!).

Any ideas?

Cheers,

--------------------------------
Danny Smith  -  Systems Engineer

Sirocco Broadband
NEXTEP Networked Channel Partner

Email: dsmith at sirocco.com.au
--------------------------------