[rt-users] Defult transaction template problem

Michael S. Liebman m-liebman at northwestern.edu
Wed Nov 12 09:58:48 EST 2003


On Wed, Nov 12, 2003 at 01:16:24PM +0100, niconico wrote:

> When a user send an html formatted message to my queue, in the auto
> generated message with default transaction template, the link "Ticket:
> URL:http://************* " dont work.

Can you elaborate on the link not working? Is it actually generating a
link with asterisks? Can you give any examples? Does the requesting
HTML email have a text\plain alternative? (That point may be
unrelated, but it can hurt to ask....)

Michael


-- 
Michael S. Liebman                      m-liebman at northwestern.edu
                  http://msl521.freeshell.org/
"I have vision and the rest of the world wears bifocals."
        -Paul Newman in "Butch Cassidy & the Sundance Kid"



More information about the rt-users mailing list