[rt-users] Overriding Global Scrips/Templates

Autrijus Tang autrijus at autrijus.org
Wed Nov 19 13:45:39 EST 2003


On Wed, Nov 19, 2003 at 10:04:12AM -0800, Jason Frey wrote:
> It would seem that creating a new scrip with a custom template in a Queue 
> would override the default global.  This doesn't seem to be the case.
>
> What is the appropriate method to implement custom email replies using
> templates and scrips on a per queue basis?

Use the same name as the global ones.

/Autrijus/



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