[rt-users] Couple of questions

Robert Gorman robertg at linearcorp.com
Wed Nov 19 13:09:17 EST 2003


Say one has many many users and multiple groups, Perhaps over 100 users and 5-10 groups. IS there a quick and easy way to change all of the INDIVIDUAL user rights to the same settings? SAy I wanted all to have the "modify self"  and the "Show Ticket"right.

Next queston:

I have a couple of global custom fields and many group custom fields. Can I manipulate the position of the global fields to appear first in sequence on the "create ticket" page?

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