[rt-users] Suppressing Global Scrip
Jesse Vincent
jesse at bestpractical.com
Mon Nov 24 13:48:19 EST 2003
On Mon, Nov 24, 2003 at 01:44:03PM -0500, Stephen Turner wrote:
>
> Hello,
>
> I'm playing with RT 3.0.6 to get an idea of how to customize it. I am trying
> to suppress a global scrip with no success.
>
> Here's what I'm trying - in global->config->scrips, for the "On Create
> AutoReply
> to Requestors with Global Template Autoreply" scrip, I put this in the
> "custom
> condition" text block ( and stopped/started the web server):
>
the "Custom code" only applies for User Defined scrip
actions/conditions as shipped out of the box...
--
http://www.bestpractical.com/rt -- Trouble Ticketing. Free.
More information about the rt-users
mailing list