[rt-users] Suppressing Global Scrip
Stephen Turner
sturner at MIT.EDU
Mon Nov 24 13:44:03 EST 2003
Hello,
I'm playing with RT 3.0.6 to get an idea of how to customize it. I am trying
to suppress a global scrip with no success.
Here's what I'm trying - in global->config->scrips, for the "On Create
AutoReply
to Requestors with Global Template Autoreply" scrip, I put this in the "custom
condition" text block ( and stopped/started the web server):
0;
I though this would prevent the autoreply when I create a ticket - but I still
get the autoreply mail messages.
Can anyone see what I'm doing wrong?
Thanks,
Steve
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