[rt-users] Recommended configuration for a stable working RT3deployment

[Michael Marziani]

I can vouch for debian/unstable.  apt-get install request-tracker3 and
you're pretty much in business.  You need to edit the RT config file, but
that's it.  Read the docs in /usr/share/doc/request-tracker3/ and you'll be
fine.  All the dependencies are installed for you and I got the whole thing
set up in an hour or less.

As to the stability of debian/unstable, in my experience it's been as stable
as most other distros primary branch.  You just can't indiscriminantly
'apt-get update; apt-get upgrade' (which you shouldn't do anyway, but is
usually pretty safe running stable).  Make sure you see and understand what
packages are going to be upgraded each time and don't upgrade the ones that
might cause problems, or upgrade them on a test box first.

-Michael


-----Original Message-----
From: rt-users-bounces at lists.fsck.com
[mailto:rt-users-bounces at lists.fsck.com]On Behalf Of Walt Reed
Sent: Tuesday, November 25, 2003 1:10 PM
To: rt-users at lists.fsck.com
Subject: Re: [rt-users] Recommended configuration for a stable working
RT3deployment


On Tue, Nov 25, 2003 at 10:59:53AM +0000, John Schubert said:
> After spending several weeks (little over a month) trying to get RH8 to
> work with RT, I decided to regress to 7.3.  I've set up many systems
> with the older versions of Apache and mod_perl, so I don't really see a
> current need to have the very latest and greatest.

Huh. I'm running it on RH8, but again: I compiled all my own stuff and
did not rely on the redhat binaries.

> My suggestion would be to install RH 7.3, remove the RPMs for Apache and
> mod_perl.   Download the source for apache 1.3.29, mod_perl 1.29, MySQL
> server client and development (you have to download the MySQL
> development package...it's buried in the docs, but you must have it for
> RT).

If you are going to go through the trouble and compile your own
binaries, you also might as well go with a modern version of the OS.
Remember that all non-enterprise versions of RedHat are EOL at this
point. You may want to consider Suse, Mandrake, Debian, or even
Enterprise RH.

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