[rt-users] Mailgate errors RT 3

[Frank Balonis]

 I also have found that if I remove "use strict;" in the Email.pm file that the email goes through and the ticket is created but there is no information in the ticket at all.  And no matter who the requestor is it is created by rt_system.

Frank

 
* Frank Balonis <rt-user at balonis.com> [2003-11-26 10:43:43 -0500]:

> * Stephen Quinney <stephen.quinney at computing-services.oxford.ac.uk> [2003-11-26 11:05:16 +0000]:
> > I think the issue here is that you have lost the name of the queue
> > that should come after the --queue option, e.g. General.
> 
> I verified that I'm have General in the commandline.  What I didn't recognize yesterday is that I was recieving a full HTML encoded error.  The error looked like this when displayed in a browser:
> 
> error:   	Can't use string ("SessionType") as a HASH ref while "strict refs" in use at /usr/share/perl5/RT/Interface/Email.pm line 406.
> context:  	
> ...  	
> 402:  	
> 403:  	sub Gateway {
> 404:  	my $argsref = shift;
> 405:  	
> 406:  	my %args = %$argsref;
> 407:  	
> 408:  	# Set some reasonable defaults
> 409:  	$args{'action'} = 'correspond' unless ( $args{'action'} );
> 410:  	$args{'queue'} = '1' unless ( $args{'queue'} );
> ...  	
> code stack:  	/usr/share/perl5/RT/Interface/Email.pm:406
> /usr/share/request-tracker3/html/REST/1.0/NoAuth/mail-gateway:32
> raw error
>  
> > 
> > As an aside, I think rt-mailgate will work fine with an https server
> > if you install the libio-socket-ssl-perl package so that libwww-perl
> > (which provides LWP::UserAgent) can work via SSL.
> 
> You were right I installed libio-socket-ssl-perl and I no longer get the HTTPS not support error now I'm back to usering HTTPS but recieving the error above.
> 
> Thanks,
> 
> Frank Balonis
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