[rt-users] RT3 woes still.

Glenn E. Sieb ges at lumeta.com
Wed Nov 26 12:23:06 EST 2003


Ok. I found the comments about Crypt::SSLeay and have added that in using CPAN..

I still get:

Nov 26 12:15:05 caduceus RT: DBD::Pg::st execute failed: ERROR:  Cannot insert a
 duplicate key into unique index users1 at /usr/local/lib/perl5/site_perl/5.8.0/
DBIx/SearchBuilder/Handle.pm line 410.  (/sw/rt/lib/RT.pm:247)
Nov 26 12:15:05 caduceus RT: RT::Handle=HASH(0x9294e1c) couldn't execute the que
ry 'INSERT INTO Users (Comments, Password, LastUpdatedBy, Created, id, RealName,
 Name, EmailAddress, Creator, LastUpdated) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?)
' at /usr/local/lib/perl5/site_perl/5.8.0/DBIx/SearchBuilder/Handle.pm line 417.
  (/sw/rt/lib/RT.pm:247)
Nov 26 12:15:05 caduceus RT: Could not create a new user -  (/sw/rt/lib/RT/User_
Overlay.pm:282)
Nov 26 12:15:06 caduceus RT: DBD::Pg::st execute failed: ERROR:  Cannot insert a
 duplicate key into unique index tickets_pkey at /usr/local/lib/perl5/site_perl/
5.8.0/DBIx/SearchBuilder/Handle.pm line 410.  (/sw/rt/lib/RT.pm:247)
Nov 26 12:15:06 caduceus RT: DBD::Pg::st execute failed: ERROR:  Cannot insert a
 duplicate key into unique index tickets_pkey at /usr/local/lib/perl5/site_perl/
5.8.0/DBIx/SearchBuilder/Handle.pm line 410.  (/sw/rt/lib/RT.pm:247)
Nov 26 12:15:06 caduceus RT: RT::Handle=HASH(0x9294e1c) couldn't execute the que
ry 'INSERT INTO Tickets (Subject, Status, Queue, Creator, Owner, LastUpdatedBy,
Type, Started, Starts, Resolved, Created, Priority, Due, LastUpdated) VALUES (?,
 ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?)' at /usr/local/lib/perl5/site_perl/5.8.0
/DBIx/SearchBuilder/Handle.pm line 417.  (/sw/rt/lib/RT.pm:247)
Nov 26 12:15:06 caduceus RT: RT::Handle=HASH(0x9294e1c) couldn't execute the que
ry 'INSERT INTO Tickets (Subject, Status, Queue, Creator, Owner, LastUpdatedBy,
Type, Started, Starts, Resolved, Created, Priority, Due, LastUpdated) VALUES (?,
 ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?)' at /usr/local/lib/perl5/site_perl/5.8.0
/DBIx/SearchBuilder/Handle.pm line 417.  (/sw/rt/lib/RT.pm:247)
Nov 26 12:15:06 caduceus RT: Couldn't create a ticket (/sw/rt/lib/RT/Ticket_Over
lay.pm:518)
Nov 26 12:15:06 caduceus RT: Couldn't create a ticket (/sw/rt/lib/RT/Ticket_Over
lay.pm:518)
Nov 26 12:15:06 caduceus RT: Ticket could not be created due to an internal erro
r (/sw/rt/lib/RT/Interface/Email.pm:684)
Nov 26 12:15:06 caduceus RT: Ticket could not be created due to an internal erro
r (/sw/rt/lib/RT/Interface/Email.pm:684)
Nov 26 12:15:06 caduceus RT: Create failed: 0 / 0 / Ticket could not be created
due to an internal error  (/sw/rt/lib/RT/Interface/Email.pm:690)
Nov 26 12:15:06 caduceus RT: Create failed: 0 / 0 / Ticket could not be created
due to an internal error  (/sw/rt/lib/RT/Interface/Email.pm:690)
Nov 26 12:19:58 caduceus sudo:      ges : TTY=ttyp0 ; PWD=/u1/home/ges ; USER=ro
ot ; COMMAND=/usr/bin/su -

I have 3.0.6, non-elixus on FBSD 4.9 and perl 5.8.0...

Can anyone clue me in as to what's going on here? The fact that I can't get this running on my home server means I'm _very_ reticent to try this upgrade at work.. :-/ 

Help? 

Please?

With cookies on top?

Thanks,
Glenn
-- 
Glenn E. Sieb
System Administrator
Lumeta Corporation
+1 732 357-3514 (V)
+1 732 564-0731 (Fax) 




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