[rt-users] time tracking

Phil Homewood pdh at snapgear.com
Thu Nov 27 22:22:54 EST 2003


Robert Gorman wrote:
> I would like to add a text box in the ticket that will allow users to
> input amount of time on a call. I would then like that text box to be
> tracked and added up for each user and group for reporting purposes.

A box like the "Worked" field in Ticket/Update.html?
-- 
Phil Homewood, Systems Janitor, http://www.SnapGear.com
pdh at snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
SnapGear - A CyberGuard Company



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