[rt-users] Problem: Non-ASCII characters as Custom field values

Volker Goetz goetz at sectionone.de
Thu Nov 27 12:52:57 EST 2003


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Hi Jesse,

Am Donnerstag, 27. November 2003 18:36 schrieb Jesse Vincent:
> So, I see the following when trying to change such things:
> 
> 
> CFTest ��� ��� test 2 changed to foo ���
> 
> Custom field value ��� test 2 could not be found for custom field CFTest
> ���
 
> The error is reported, but RT actually does do the right thing.
> 
> Is that what you're seeing? Can anyone else confirm that RT is doing
> the
 wrong thing for them?

Thats exactly what I'm seeing when I changed the value via the Basics (? - 
I have german menus :) menu.

But:
the selection box is *not* changed, still highlighting the old value. And 
if you just "show" (or display) the ticket, there are TWO values for the 
"select-one" displayed.

I can provide you with a login to my test instance of RT and we can meet in 
IRC, if you want.


- -- 

Mit freundlichen Grüßen

Volker Götz

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